Many public-sector software projects begin by choosing a product — when the real first step should be clearly documenting existing processes and identifying where they can improve.

Rooyan's Enterprise Architecture Group works through this stage with specialists from across the organization before making any technical proposal, so the digital-transformation roadmap fits the organization's actual structure rather than a generic template.

The result is usually smaller, more precise software projects that match real organizational needs more closely, with a lower risk of failure during implementation.